Privacy Policy
Last updated: May 17, 2025
1. Introduction
Lest ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and shipping services (collectively, the "Service").
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Service. By accessing or using our Service, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.
2. Information We Collect
We collect information that you provide directly to us, information we collect automatically when you use our Service, and information from third-party sources.
2.1 Information You Provide to Us
We may collect the following types of information when you register for an account, submit forms, or otherwise interact with our Service:
- Personal identification information (name, email address, phone number, etc.)
- Business information (company name, address, tax ID, etc.)
- Shipping information (origin, destination, cargo details, etc.)
- Payment information (credit card details, bank account information, etc.)
- Communications and correspondence with us
- Any other information you choose to provide
2.2 Information We Collect Automatically
When you access or use our Service, we may automatically collect certain information about your device and usage, including:
- Device information (IP address, browser type, operating system, etc.)
- Usage information (pages visited, time spent on pages, links clicked, etc.)
- Location information (based on IP address or GPS with your consent)
- Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from third parties, including:
- Business partners (shipping carriers, customs agencies, etc.)
- Payment processors
- Analytics providers
- Marketing partners
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Service
- Processing and managing your shipments
- Processing your payments and preventing fraud
- Communicating with you about your account, shipments, and our Service
- Sending you marketing communications (with your consent)
- Responding to your inquiries and providing customer support
- Conducting research and analytics to improve our Service
- Complying with legal obligations
- Protecting our rights, property, and safety, and the rights, property, and safety of others
4. How We Share Your Information
We may share your information with the following categories of third parties:
- Shipping partners and carriers to facilitate your shipments
- Customs and regulatory authorities as required for international shipments
- Payment processors to process your payments
- Service providers who perform services on our behalf (e.g., IT services, customer support, etc.)
- Professional advisors (e.g., lawyers, accountants, etc.)
- Business partners with whom we offer co-branded services or engage in joint marketing activities
- Third parties in connection with a business transaction (e.g., merger, acquisition, sale of assets)
- Law enforcement or other government agencies as required by law
We may also share aggregated or de-identified information that cannot reasonably be used to identify you.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our Service. This helps us provide you with a good experience when you use our Service and allows us to improve our Service.
We use the following types of cookies:
- Essential cookies: These cookies are necessary for the Service to function properly and cannot be switched off in our systems.
- Performance cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Service.
- Functional cookies: These cookies enable the Service to provide enhanced functionality and personalization.
- Targeting cookies: These cookies may be set through our Service by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Service may become inaccessible or not function properly.
6. Data Security
We have implemented appropriate technical and organizational measures to protect the security of your information. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
7. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. Specifically, our servers are located in China, and our service providers and partners operate around the world.
By providing your information, you consent to the transfer of your information to countries that may not have the same data protection laws as the country in which you are located. We will take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy.
8. Data Retention
We will retain your information for as long as your account is active, as necessary to provide you with the Service, or as needed to comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need to use your information, we will remove it from our systems or anonymize it so that it can no longer be associated with you.
9. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access and receive a copy of your personal information
- The right to rectify or update your personal information
- The right to delete your personal information
- The right to restrict or object to the processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the contact information provided below. Please note that these rights may be limited in some circumstances, such as where providing access would reveal personal information about another person or where we are legally prevented from disclosing such information.
10. Children's Privacy
Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under the age of 18. If we learn that we have collected personal information from a child under the age of 18, we will promptly delete that information. If you believe that we might have any information from or about a child under the age of 18, please contact us.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Policy. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Email: privacy@lest.com
- Phone: +86 123 456 7890
- Mail: 123 Shipping Lane, Shanghai, China